Privacy Policy

1. Introduction

Elite Digital Technologies (“Elite,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how your personal data is handled.

In India, Marvell Digital Technologies (“Marvell”) acts as an authorized partner of Elite, supporting go-to-market activities, product distribution, customer onboarding, and ongoing customer support for Elite’s products and solutions, including esynapse.

Depending on your interaction, Elite and/or Marvell may act as independent or joint data controllers, or Marvell may act as a data processor/service provider on behalf of Elite.

By accessing or using our website, products, or services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name, email address, phone number
• Company name, designation
• Mailing address
• IP address and identifiers

b. Usage Data

• Pages visited, session duration
• Feature usage within esynapse
• Interaction patterns

c. Technical Data

• Browser type, device type, OS
• Log files, cookies, and tracking data

3. How We Collect Information

We collect information through:

• Website forms (demo requests, contact forms, onboarding)
• Product usage (esynapse platform interactions)
• Communication channels (email, phone, support tickets)
• Cookies and analytics tools
• Events, webinars, and marketing campaigns

4. How We Use Your Information

Your data is used for:

• Delivering and managing esynapse services
• Customer onboarding and account management
• Providing technical and customer support (by Elite and/or Marvell)
• Processing transactions and service requests
• Sending service updates, alerts, and marketing communications
• Improving product performance, AI models, and user experience
• Ensuring compliance with legal and regulatory obligations

5. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share your information as follows:

a. Authorized Partner (India Operations)

Your information may be shared between:

• Elite Digital Technologies, and
• Marvell Digital Technologies (India authorized partner)

for purposes including:

• Sales and contract execution
• Customer onboarding
• Implementation and support services
• Account management

b. Service Providers

Third-party vendors supporting:

• Cloud hosting (e.g., Azure or equivalent)
• Analytics and monitoring
• CRM and communication systems

All such providers are bound by data protection obligations.

c. Affiliates

Within Elite’s group entities for operational and business purposes.

d. Legal and Regulatory Authorities

When required by law, regulation, or legal process.

e. Business Transfers

In case of mergers, acquisitions, restructuring, or asset sale.

6. Data Security

We implement appropriate technical and organizational security measures, including:

• Encryption (in transit and at rest where applicable)
• Role-based access controls
• Secure cloud infrastructure

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data:

• For as long as necessary to provide services
• To comply with legal, tax, and regulatory obligations
• For legitimate business purposes such as audit and dispute resolution

8. Your Rights and Choices

Subject to applicable laws (including India DPDP Act and global regulations where applicable), you may have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent (where applicable)
• Request data portability

To exercise your rights, contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Website functionality
• Analytics and performance tracking
• Personalization

You can manage cookie preferences via your browser settings. Refer to our Cookie Policy for more details.

10. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content.

11. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

12. International Data Transfers

Your data may be processed or stored in countries outside your jurisdiction, including locations where Elite or its service providers operate.

We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

14. Contact Us

For any privacy-related queries or requests, please contact:

India Operations (Authorized Partner):

Marvell Digital Technologies
A-130; SPRINGBOARD; A BLOCK; SECTOR 63; Noida , UP 201301 INDIA
Email: connect@elitedigital.ai
Phone: +1 (234) 562-2335